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Coupon System

Create discount coupons to run promotions and drive sales, from eCommerce → Coupons.

Creating a Coupon​

  1. Go to eCommerce → Coupons.
  2. Click Add Coupon.
  3. Choose a Discount Type and set the details.
  4. Click Create Coupon.

Discount Types​

TypeWhat it does
Fixed CartA fixed amount off the whole cart (e.g. €5 off).
PercentageA percentage off the cart total (e.g. 10% off).
Fixed ProductA fixed amount off each qualifying product.
% ProductA percentage off each qualifying product.
Free ShippingWaives shipping costs.

You can also switch on Also grant free shipping alongside any discount type, so a coupon can, for example, take 10% off and ship free.

Coupon Settings​

  • Coupon Code — what customers type at checkout (automatically stored in capitals, e.g. SUMMER20).
  • Description — a note for your own reference; customers never see it.
  • Amount — the percentage or fixed value of the discount.
  • Status — Active or Inactive.

Usage Restrictions​

  • Minimum Spend — the cart must reach this total before the coupon applies.
  • Maximum Spend — the highest cart total the coupon applies to.
  • Individual use only — the coupon can't be combined with other coupons.
  • Exclude sale items — the discount won't apply to products already on sale.

Usage Limits​

  • Total Usage Limit — how many times the coupon can be used overall (leave empty for unlimited).
  • Per User Limit — how many times a single customer can use it.

Schedule​

  • Start Date — when the coupon becomes usable.
  • Expiry Date — when it stops working.

Applying Coupons​

Customers enter the coupon code in the coupon field on the cart or checkout page. Valid coupons apply their discount to the order total immediately.