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Coupon System

Create discount coupons to run promotions and drive sales, from eCommerce → Coupons.

Creating a Coupon

  1. Go to eCommerce → Coupons.
  2. Click Add Coupon.
  3. Choose a Discount Type and set the details.
  4. Click Create Coupon.

Discount Types

TypeWhat it does
Fixed CartA fixed amount off the whole cart (e.g. €5 off).
PercentageA percentage off the cart total (e.g. 10% off).
Fixed ProductA fixed amount off each qualifying product.
% ProductA percentage off each qualifying product.
Free ShippingWaives shipping costs.

You can also switch on Also grant free shipping alongside any discount type, so a coupon can, for example, take 10% off and ship free.

Coupon Settings

  • Coupon Code — what customers type at checkout (automatically stored in capitals, e.g. SUMMER20).
  • Description — a note for your own reference; customers never see it.
  • Amount — the percentage or fixed value of the discount.
  • StatusActive or Inactive.

Usage Restrictions

  • Minimum Spend — the cart must reach this total before the coupon applies.
  • Maximum Spend — the highest cart total the coupon applies to.
  • Individual use only — the coupon can't be combined with other coupons.
  • Exclude sale items — the discount won't apply to products already on sale.

Usage Limits

  • Total Usage Limit — how many times the coupon can be used overall (leave empty for unlimited).
  • Per User Limit — how many times a single customer can use it.

Schedule

  • Start Date — when the coupon becomes usable.
  • Expiry Date — when it stops working.

Applying Coupons

Customers enter the coupon code in the coupon field on the cart or checkout page. Valid coupons apply their discount to the order total immediately.